Quote, Order and Delivery Process
This is a step-by-step guide to ordering a new car on the Aston Barclay Employee Car Ownership Scheme.
Step 1
Your Employer notifies us that you can participate in the scheme.
Step 2
We will contact you and send you details on how to quote, including website login details.
Step 3
You can then produce your quotations online or you can contact us to produce them on your behalf.
Step 4
Once you have accepted your quote, a Credit Sale Agreement will be issued. In most cases, you will receive an email with a link to the website and instructions for signing your agreement electronically, as well as an SMS with a unique PIN, which you will be required to enter into the agreement on the website. In the event that we do not hold a valid email address and/or valid mobile phone number, your agreement will be sent in the post to the corresponding address that we hold for you.
Please take the time to read your agreement checking that your name and address is correct and ensure that you are satisfied with the Terms and Conditions and Return Vehicle Condition Guidelines before proceeding to sign.
You will also be required to sign a Payroll Instruction Form. This instructs your employer to take all repayments from your net pay. Depending on your scheme structure, you may also be required to sign a Car Benefit Loan Agreement and/or an Interest Free Loan Agreement.
You should retain the additional copy documents for your reference.
Step 5
We will then countersign your agreements, return a copy to you and will place your vehicle order with our preferred dealership.
Step 1
When your vehicle arrives into the dealership and it has had its pre-delivery inspection, the dealership will notify us with proposed delivery dates.
Step 2
We will then contact you and arrange a convenient date for delivery. If you already have a scheme car, and you wish to return it, then it will be collected at the same time. If you have a scheme car and wish to retain it, you must settle all outstanding obligations prior to delivery of your new car.
Step 3
On the day, please take the time to familiarise yourself with the vehicle's controls and operating instructions, as described in the handbook. Be sure to ask any questions you might have about your vehicle.
You will be asked to sign a condition report confirming that the vehicle is in an acceptable condition. It is important that you take the time to check that everything is as you would expect of a new vehicle. Subsequent claims will be rejected if any faults have not been noted at the point of handover.
Your first repayment on your new scheme vehicle will take place on the day you are paid, in the month after your vehicle is delivered.
Step 4
Once your new car has been delivered, we will contact you within 24 hours to ensure that you are happy with your vehicle.
Your car should be covered for insurance under your employer’s existing fleet policy; you may be required to make a payment to cover the cost of insurance, your Scheme Co-ordinator can confirm the amount due (if any).